Privacy Policy

Privacy Policy

Overview

ToolLife respects your privacy and is committed to protecting your personal information.
This policy explains what information we collect, how we use it, and the choices you have.

By using our website, you agree to the practices described below.

Information We Collect

1. Information You Provide

We collect information you voluntarily share with us, including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (processed securely through our payment providers)

  • Order details and purchase history

We do not store full credit card numbers. Payments are handled securely by Shopify and trusted payment processors.

2. Automatically Collected Information

When you visit our site, certain data may be collected automatically:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on site

  • Cookies and similar technologies

This helps us improve our website, detect issues, and better understand how visitors use our store.

3. Cookies

Cookies are small data files that help our website function properly.

We use cookies to:

  • remember items in your cart

  • keep you logged in

  • analyze site traffic and performance

You can disable cookies through your browser settings, but certain features may not work correctly if cookies are disabled.

How We Use Your Information

We use your information to:

  • process and deliver orders

  • communicate about orders, updates, and support inquiries

  • improve website experience and functionality

  • prevent fraud and maintain security

  • comply with legal requirements

We do not sell, rent, or trade your personal information to third parties.

Sharing Information With Third Parties

We may share information with trusted service providers when necessary to operate our business, such as:

  • Shopify (store platform)

  • Payment processors

  • Shipping carriers

  • Analytics tools (such as Shopify analytics)

These partners only receive the information needed to perform their services and are not permitted to use it for other purposes.

We may also share information if required by law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as necessary to:

  • fulfill orders

  • comply with legal obligations

  • resolve disputes

  • enforce our policies

When information is no longer needed, we delete or anonymize it.

Your Rights

Depending on your location, you may have rights to:

  • access the personal information we hold about you

  • request corrections

  • request deletion (where applicable)

  • opt out of marketing emails

You can unsubscribe from marketing emails at any time using the link in the message, or by contacting us.

Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

We recommend reviewing the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “last revised” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us.

We will be happy to assist you.